TERMS OF SERVICE
Welcome to Maison De Valenti. These Terms & Conditions govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to comply with these terms. Please read them carefully before using our services.
1. WEBSITE USE
By accessing this website, you agree to use it only for lawful purposes and in a manner that does not interfere with its operation or the experience of other users. You must not attempt to gain unauthorised access to our website, systems or customer information.
2. PRODUCTS AND DESCRIPTIONS
Maison De Valenti makes reasonable efforts to ensure that product descriptions, images and information are accurate. However, colours and visual details may appear differently depending on your device or screen settings. Product availability and descriptions may change without prior notice.
3. PRICING AND PAYMENTS
All product prices and applicable charges will be displayed on the website or during checkout. Orders must be paid for using the payment methods made available at checkout. We reserve the right to correct genuine pricing or listing errors, subject to applicable consumer protection requirements.
4. ORDERS AND ACCEPTANCE
Submitting an order constitutes a purchase request. An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review, decline or cancel orders where there are legitimate reasons, including payment issues, suspected fraudulent activity or product availability concerns. Any applicable refund will be handled in accordance with our policies and applicable law.
5. SHIPPING AND DELIVERY
Shipping options, estimated delivery timelines and applicable fees will be communicated during checkout or through our Shipping & Delivery policy. Delivery estimates are not guarantees, and delays may occur due to circumstances beyond our reasonable control.
6. RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges and refunds are governed by our Returns & Exchanges policy. Customers should review that policy before placing an order. Nothing in these terms is intended to remove any consumer rights provided by applicable law.
7. INTELLECTUAL PROPERTY
All content on this website, including text, photographs, designs, graphics, logos and branding, belongs to Maison De Valenti or is used with appropriate permission. You may not reproduce, distribute, modify or commercially use this content without prior written authorisation.
8. LIMITATION OF LIABILITY
Maison De Valenti will take reasonable steps to maintain the availability and proper functioning of its website. However, we do not guarantee uninterrupted or error-free access. To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control or from improper use of the website.
9. CHANGES TO THESE TERMS
Maison De Valenti may revise these Terms & Conditions to reflect changes in our services, website operations or applicable legal requirements. Updated terms will be published on this page with a revised effective date where appropriate. Continued use of the website after an update constitutes acceptance where permitted by law.
10. CONTACT INFORMATION
If you have questions about these Terms & Conditions, please contact our team through the Contact Us page or our official business email.